Posts in tag

Transformation


Call Center

In the the current workplace climate, many organization have experienced a huge surge in the need for call center operators. From users seeking out account information or requesting a walk-through in navigating their mobile banking app, there is a need for that advisor on the other end. Most users harbor a sense of comfort, with …

transformation

Digital transformation, the evolving pursuit of innovative business models, is fueled by evolving technologies, and analytics. Bundled together, this is used to create new value and experiences for customers, employees, and stakeholders. The digital transformation works to integrate all social, mobile and web investments to deliver an integrated, frictionless, omni-channel experience. Another goal of this …