ISV Spotlight: Maitre’D


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About

ounded in 1999, Maitre’D is a POS software provider that specializes in creating customized solutions for businesses in the hospitality industry. Maitre’D develops software for all hospitality-related needs, including kitchen display systems, back office, mobile apps, and enterprise management. Currently serving 25,000 businesses in 25 different countries, Maitre’D has become a top ISV in the hospitality POS field.

Software Solutions

Traditional and Mobile POS Software: Maitre’D’s table service POS solutions are easily customizable and allow restaurants to take orders and process payments more efficiently than ever before. The mobile POS offering from Maitre’D provides an intuitive interface for easy order taking anywhere in a restaurant. The software utilizes prompted modifiers that make it easy to accept custom orders, and the “hold and fire” feature gives servers more control over the timing of each meal. The software also comes with floor management features and integrates with online reservation solutions – like Opentable, ResDiary, Bookenda, etc. – as well as liquor control devices, such as Berg, BevCheck, Beersaver and Scannabar. In terms of payment processing, Maitre’D offers flexible options for customer check or item splitting, gift card integration, and is fully PCI compliant.

Enterprise POS Software: Maitre’D offers an enterprise POS software solution called Maitre’D e-Global. The software contains a set of tools for the corporate head office to manage multiple locations and multiple concepts or brands. Maitre’D e-Global can generate business intelligence and performance reports for the corporate office managers to utilize in directing their restaurants. The software and reports are accessible 24/7, offering global reporting and drill-down capabilities. Category and grouping options are available on Maitre’D e-Global, simplifying the process of overseeing multiple concepts, regions, and locations. A comparison view is integrated into the software, allowing you to compare and contrast different restaurants or brands effortlessly. Menu and price changes for any restaurant or group of restaurants can be made in real-time, at the end of the day, or at any scheduled date and time. Modifying your collections of restaurants or brands by adding or deleting is as simple as the touch of a button. Recipe measurements, promotions, and new price changes are also customizable through Maitre’D e-Global’s database management integration.

Mobile App: Maitre’D offers restaurant owners a mobile app so business can be managed anywhere, anytime.  The app has drill-down capability, and displays customized, real-time alerts so you can act immediately. The app has the capability to monitor any number of restaurants at the touch of a button.

CVM Kitchen Video Monitor: The CVM Kitchen Video Monitor system displays orders for the kitchen staff as soon as they are placed on the traditional or mobile POS device in the dining area. The screens offer full customization of font type, color, and size, and can display up to 12 orders at a time. The Kitchen Video Monitor system offers 18 different customizable screen display modes, including split screens and summary screens. Items can be consolidated and prioritized at will and customer names and seat numbers can be attributed to each item. The screen also displays average order times as well as long or short descriptions.

Become a Reseller

Maitre’D is interested in expanding its global reseller network and is specifically looking for VARs that are experts in foodservice, POS system implementation, and technical support services. If your company fits this description and you are interested in joining this network of resellers, contact Maitre’D at sales@posera.com, call 1-888-404-2662, or fill out the online form at http://www.maitredpos.com/become-a-distributor.

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